AKOMTechnologies

In the modern business environment, efficient communication is essential. Traditional phone systems with on-site hardware are gradually being replaced by cloud-based solutions, which are more flexible and scalable. Businesses looking to reduce communication costs while improving productivity are increasingly turning to cloud telephony service providers . Among these, AKOM Technologies is a recognized leader in providing high-quality VoIP and telephony solutions. About AKOM Technologies Established in 2014, AKOM Technologies Pvt. Ltd. has over 10 years of experience in the IT and telecom industry. The company specializes in delivering VoIP products and solutions to small and medium enterprises, as well as branches of large enterprises. AKOM Technologies aims to reduce communication costs and enhance productivity through its high-grade products. Their decade-long commitment to quality and customer satisfaction has positioned them as a trusted provider in India. Products and Solutions...

In today’s dynamic environments such as schools, offices, industries, campuses, and public spaces, effective communication plays a vital role in ensuring safety and operational efficiency. Traditional PA systems that rely on analog wiring and amplifiers are increasingly falling short of modern requirements. They are less flexible, harder to scale, and often fail to deliver the clarity needed in emergencies. This is where an IP PA system becomes essential. Built around IP speakers and IP horn speakers , it provides a smarter, network-based solution for announcements, alerts, and communication. What Is an IP PA System? An IP PA system uses Internet Protocol (IP) to deliver voice announcements, audio alerts, and background music over a digital network such as LAN or WAN. Unlike analog systems that need separate cabling, IP-based solutions transmit data and power through the same Ethernet cable, often using PoE (Power over Ethernet). This simplifies installation and reduces overall co...

In a fast-paced customer support environment, communication clarity is not just preferred—it’s essential. AKOM Technologies provides professional call center headsets with advanced mic features designed to meet the daily challenges of call centers, BPOs, and tech support environments. Built for performance, durability, and comfort, these headsets help boost agent efficiency and customer satisfaction. Noise Cancelling Microphone for Clear Conversations AKOM Technologies specializes in headsets that are equipped with noise cancelling microphones. These mics are engineered to eliminate unwanted background noise, ensuring that only the agent's voice is heard. This is especially important in a call center setup, where multiple agents operate in a shared space. The clear voice transmission improves customer interactions and minimizes the need for repetition. Whether you're handling technical support, customer care, or outbound sales, a noise cancelling mic makes a significant dif...

In today’s evolving business landscape, seamless and efficient communication systems are essential for operational success.The traditional office phone systems are no longer sufficient to meet modern communication demands. Businesses now need reliable and scalable solutions that improve internal coordination and customer interaction. This is where an IP PBX phone system comes in. AKOM Technologies , a leader in communication solutions, offers advanced IP PBX systems tailored for businesses that aim to upgrade their infrastructure and enhance productivity. What is an IP PBX Phone System? An IP PBX (Internet Protocol Private Branch Exchange) is a telephony system that allows businesses to manage internal and external calls over a data network. Unlike traditional systems, an IP PBX system utilizes the internet for voice communication, offering superior efficiency and advanced features. With the IP phone PBX solutions provided by AKOM Technologies , businesses get access to unifie...

In current call centers, how often is there a background distraction or blaring noise causing you to miss what is being said on the call? Are your agents wearing call center headphones with a mic designed to ensure customer calls are all perfect? Whether you have a small support group or you are leading a large enterprise team, understanding the different headsets to ensure you are providing the best performance and customer outcomes is key. Also, since so many people are working remotely or in hybrid-type settings, a big part of the problem is finding a great headset that is affordable but also high performing noise-cancelling capabilities. What's an Ideal Headset for Call Centers Call centers have a variety of headset options, but not every headset is built for call center environments. However, the ideal call center headsets are designed and built for the specific purposes required when doing continuous calling. They would feature better mic clarity, comfort for when wearing he...

Today’s digital phone systems are significantly better than the old legacy analog phones. Technology channels that voice data travels through on networks form the basis of this project. GSM, VoLTE and SIP channels are among the essential tools that make smooth, real-time communication happen worldwide. To comprehend how each works is to better understand the infrastructure behind support for contemporary voice services. GSM Channels: The Mobile Voice Infrastructure GSM (Global System for Mobile Communication) changed the way mobile telephony was adopted in the 1990s. GSM channels are popular even today, particularly in 2G and lower 3G networks. TDMA, part of GSM, time-divides the radio spectrum into slots so various calls can share one frequency channel in a compact manner. While on a GSM call, voice traffic is carried using one single communication line reserved for the two parties. The network is efficient and ensures good voice but lacks data-handling abilities like advanced techno...